Technical FAQ

How Do I Access the Program?

Each organization has their own specific web address to access the program. Certain organizations utilize more than one Respect Group program. Please contact your organization to ensure you are registering for the correct program and at the proper web address.

Can I Complete the Program On My iPhone, iPad, Android or Other Mobile Device?

Yes. Using the browser on your device, Respect Group programs may be completed on virtually any modern mobile device.

Mobile Apps–which allow for the completion of Respect Group programs when not connected to the Internet–are available through the App Store and Google Play.

Do I Need To Be Connected To The Internet To Complete The Program?

No. Mobile Apps, which allow for the completion of Respect Group programs when not connected to the Internet are available through the App Store and Google Play.

I Need Assistance. Is A Helpdesk Available?

Respect Group offers fully bilingual Helpdesk Support 7 days a week from 6 AM to Midnight MST.

On the login page of your Respect Group Program you will see Helpdesk Support in the lower left-hand corner. Click there to see brief troubleshooting steps or how to contact the Helpdesk.

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Helpdesk Support

Respect Group offers fully bilingual Helpdesk Support 7 days a week from 6 AM to Midnight MST.On the login page of your Respect Group Program you will see Helpdesk Support in the lower left-hand corner. Click there to see brief troubleshooting steps or how to contact the Helpdesk.

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Respect Group offers 24/7 bilingual helpdesk support.

To Assist our Helpdesk, we request you access the URL of the program where you are experiencing difficulty.

When viewing the program URL, you will see a link for Helpdesk Support in the lower left-hand corner . Click on this link to see brief troubleshooting steps or contact the Helpdesk.